Frequently Asked Questions
Everything you need to know about your Beyond by Vera experience.
What is the typical shipping timeframe for my order?
We process all orders within 2-3 business days. Standard domestic shipping typically takes 5-7 business days, while international shipping can take 10-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items and intimate apparel are final sale.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. As our silhouettes vary, we recommend comparing your body measurements against our guide for the best fit.
Do you offer international shipping?
Yes, Beyond by Vera ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and local customs regulations.
How should I care for my Beyond by Vera garments?
To preserve the quality of our fabrics, we recommend hand washing in cold water or using a delicate machine cycle. Always air dry and avoid direct sunlight to prevent color fading.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.