Returns & Exchanges
At Beyond by Vera, we want you to be completely satisfied with your purchase. If your order isn't quite right, you may return or exchange eligible items within 14 days of delivery provided they are in their original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and labels remain attached to the garments.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 48 hours of your request.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing